Thank you for choosing to shop with us. We are committed to ensuring your order is processed efficiently and delivered to you in a timely manner. Please find our shipping terms and conditions below.

1. Order Processing & Handling

All orders are processed within 1–2 business days. Please note that orders are not processed or shipped on weekends or public holidays.

In the event of a high volume of orders, processing may be slightly extended. If there is a significant delay in the shipment of your order, we will notify you immediately via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at the point of checkout. We offer several delivery options to meet your needs:

  • Standard Shipping:  5–7 Business Days

  • Expedited Shipping: 2–3 Business Days

Note: Delivery delays can occasionally occur due to courier peak seasons or customs processing for international orders.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has been dispatched, containing your unique tracking numbers. The tracking information will typically become active within 24 hours of dispatch.

4. Customs, Duties, and Taxes

For international shipments, please be advised that our store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).

5. Damages & Delivery Issues

We are not liable for any products damaged or lost during shipping. However, if you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. Contact Information

If you have any questions regarding the status of your shipment or our logistical procedures, please contact our support team:

Email: [email protected]